We want you to love your soaps! But if something’s not right, here’s our policy:
Returns & Refunds:
Due to the personal nature of our products, we do not accept returns on opened soaps.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos.
We’ll replace the item or offer a refund as appropriate.
Non-Returnable Items:
Opened or used soaps
Custom or limited-edition batches
Contact:
For any refund or return requests, email us at [info@perfolab.io].